Blackbaud Security Incident
Notice: A data security incident has involved one of our third-party service providers, the cloud software company Blackbaud.
Updated Aug. 4, 2020
July, 30 2020 - The message below relates to a data security incident involving one of our third-party service providers, the cloud software company Blackbaud.
On July 16, The Community Foundation was notified by Blackbaud that the software company was the victim of a ransomware attack in May 2020. Part of the incident involved a product called ResearchPoint. The Community Foundation has purchased ResearchPoint for future use as part of the customer relationship management system Raiser’s Edge. The cybercriminal removed a back-up file from ResearchPoint, but was not able to access any credit card information, bank account information, usernames, passwords or social security information.
The breach did not involve the Blackbaud product currently in use on Donor Central or Blackbaud Grantmaking.
The Community Foundation takes your privacy very seriously and works diligently to keep personal information protected. The Community Foundation does not store any credit card information, bank account information, usernames, passwords or social security information on any cloud-based Blackbaud products. The Community Foundation will continue to monitor the situation and work with Blackbaud to ensure the protection of its data on all Blackbaud products.
The Community Foundation values transparency, accountability and open communication. If you would like to contact The Community Foundation for more information, please email Vilandria Turner, Director of Information Management and Analysis.
More information about the Blackbaud security breach can be found here: https://www.blackbaud.com/securityincident